FREQUENTLY ASKED QUESTIONS

• What is a direct crematory?
A direct crematory is a licensed facility where a cremation takes place without a memorial service. A family will save on the expenses of purchasing a casket, embalming, hair and makeup, etc. as these funeral services are not required when you choose direct cremation.

• So a direct cremation does not involve a service, but, is a service possible?
Yes, it is strictly a family preference. There can be a service before or after cremation. Our professionally trained staff is available to help facilitate the process and take care of all of your cremation service needs.

• Are all direct cremation service providers the same?
All direct cremation service providers are not the same. The types of services and prices offered may be the same; however, the level of service may not. Never make a decision based on price alone. Avoid despair and disappointment by taking the time to inspect all of your local direct cremation providers to ensure they operate with the highest code of ethics and level of respect for the families.

• Do all cremation companies provide services above and beyond “direct cremations”? No. Only a few that are interested in providing you and your family a more personal memorial experience have elected to add additional facilities for embalming, preparing your loved one, viewing areas 

• Is embalming necessary for cremation?
No, but there are scenarios that may require embalming including length of time prior to cremation or if the remains are being transported by rail or air. Each scenario is different and specific needs will be addressed.

• Can loved ones watch the cremation?
No; however, from our viewing room you are able to follow your loved one until the cremation process begins. Sensitive to the needs of the family, this room is setup to provide the most comforting experience possible during this difficult time.

• How will my family be sure that the cremated remains they receive are mine?
Strict company guidelines are established regarding custody and identity of your loved one. All identification is carefully checked upon removal and is witnessed by a second party. An identification badge (with name, date of birth, date of death, location and any additional information required by law) is placed around the ankle. All paperwork and identification tag is checked by both parties.

At the crematory, a stainless steel identification disc is assigned and place with the body at the actual time of cremation. The disc stays with your loved one throughout the cremation process and is placed in the urn with the cremated remains.

• Is a casket necessary?
No, but as a matter of dignity and respect, your loved one will be cremated in a combustible rigid covered container. However, Optima Cremation Service offers an array of cremation caskets. The selection ranges from cloth covered caskets to hardwood caskets.

• What preparation is required prior to cremation?
It is essential that pacemakers and other medical devices be removed before cremation. They may explode when subjected to the high temperature of the cremation oven. This can be hazardous to crematory staff and equipment. Metals such as prostheses are removed after the cremation is complete and discarded in an irrecoverable manner.

Any special mementos, such as jewelry, will be destroyed during the cremation process. Anything you wish to keep should be removed before your loved one is transferred to the crematory and entrusted into our care.

• Is it important to inspect the crematory and meet the staff where the cremation will take place?
It is extremely important to inspect the facility you choose, as you will want your loved one to be treated with the utmost dignity, respect and discretion. Let the crematory owner or manager know you would like to see the facility and meet the staff so that you can make a sound decision when entrusting your loved one in someone else’s care.